Androchem

This Privacy Policy explains how Andorchem (“we”, “us”, “our”) collects, uses, and shares information about you when you use our website and services.

What we collect

Account & Contact Data: name, email, optional phone.
Order & Fulfilment Data: shipping address, order contents, totals.
Technical Data: IP address, device info, cookies (see Cookie Policy).
Payment: Processed securely by our payment provider (e.g., Stripe). We do not store full card numbers.

How we use your data

To provide and improve our store, process orders, and deliver customer support.
To meet legal, accounting, and fraud-prevention obligations.
With your consent, to send product updates and offers (you can opt out anytime).

Legal bases

Under UK GDPR, we rely on one or more of: performance of a contract, legitimate interests, legal obligation, and consent (for marketing).

Sharing

We share data with trusted processors (e.g., payment, hosting, analytics, fulfilment) under appropriate contracts. We do not sell your personal data.

International transfers

Where data is transferred outside the UK, we use appropriate safeguards (e.g. SCCs).

Retention

We keep data only as long as necessary for the purposes above and to comply with legal duties.

Your rights

Access, rectification, erasure, restriction, portability, and objection.
Withdraw consent where processing is based on consent.
Lodge a complaint with the ICO (UK) if you have concerns.

Contact

Questions or requests can be sent to [email protected] .